Legal notice

Display Based on the Specified Commercial Transactions Act

Distributor

TIN PAN ALLEY CO., LTD.

Distributor's Address

Kunitachi Commodity Center
6-3-10 Yaho,
Kunitachi-shi, Tokyo 186-0011
Japan

TEL: +81-42-847-7970
E-mail: ragtag-global@tinpanalley.co.jp

Operation Manager

Naoki Sampei
EC Team Manager

Product Prices

The price of each product is displayed on its respective product page.

Returns

Returns, refunds, or exchanges are not accepted except in cases where the product is defective or an incorrect item was delivered.

If you receive a defective or incorrect item, please contact our Customer Support within 7 days of receiving the product. Returns will only be accepted after completing the required return procedure.

Please refer to our Return Policy for further details.

Customers residing in the European Union (EU) have additional statutory withdrawal rights under applicable EU consumer protection laws. Please refer to our Return & Withdrawal Policy (EU) for details. To exercise your right of withdrawal, please submit your request using our Withdrawal & Return Request Form.

Qualification / License

Secondhand Dealer License
Tokyo Metropolitan Public Safety Commission
No. 303329101168

Charges Other Than the Product Price

  • Shipping is free for all orders.
  • Customs duties, import taxes, and other applicable charges vary depending on the destination country or region and the applicable shipping conditions.
  • Any applicable duties, taxes, fees, and the payment method (if applicable) will be clearly displayed during checkout before you complete your order.

Payment Methods

Payment processing is handled by our international sales facilitation and fulfillment partner, Global-e.

Available payment methods vary depending on the destination country or region and may include major credit cards, digital wallets, and other locally supported payment options.

The payment methods available for your order will be displayed during checkout.