Privacy policy

PRIVACY POLICY

■ Privacy policy
TIN PAN ALLEY CO. (hereinafter referred to as "the Company") is deeply aware of the importance of customer's personal information, manages personal information provided by customers appropriately, complies with the "Act on the Protection of Personal Information", and aims. We will meet the expectations and trust of our customers by using them correctly.

■ Definition of personal information
"Personal information" in this privacy policy is information that can identify the individual customer, such as name, address, date of birth, occupation, telephone number, e-mail address, etc. provided by the customer through the store or website operated by the company.

■ Acquisition of personal information
When we ask customers to provide personal information, we assume that they consent or notify and announce the handling policy.

(1) Acquisition of personal information about customers
・ Identity verification and signature when selling antiques based on the antiques business law
・ Sale, or implementation of related services ( delivery, after-sales service, etc.)
・ Answer to the questionnaire
■ About the purpose of using personal information
Personal information entrusted to us by our customers will be used for receiving and shipping product orders, DMs and e-mail newsletters, and responding to inquiries from customers.
By using our website, you (the visitor) agree to allow third parties to process your IP address, in order to determine your location for the purpose of currency conversion. You also agree to have that currency stored in a session cookie in your browser (a temporary cookie which gets automatically removed when you close your browser). We do this in order for the selected currency to remain selected and consistent when browsing our website so that the prices can convert to your (the visitor) local currency
■ Safety measures regarding personal information
(1) We will maintain internal rules to protect the personal information of our customers and operate them properly.

(2) We will take necessary and appropriate safety measures against risks such as unauthorized access to your personal information, falsification, loss, and leakage of your personal information.
(3) We will supervise employees as necessary and appropriate so that personal information can be safely managed.
(4) When we outsource the handling of customer's personal information to a third party, we will supervise the outsourcee as necessary and appropriate so that the security of personal information can be managed.
■ Provision of personal information to third parties
We will manage your personal information appropriately to protect it, and will not disclose it to third parties except in the following cases.
In addition, even with the consent of the customer, if we disclose or provide personal information to a third party, we will make an agreement with the third party regarding the protection of personal information and take all possible measures to protect personal information. ..

・ With the consent of the customer
・ When you have to take legal responsibility to disclose your personal information by law
・ When entrusting the handling of personal information to a business consignment company that has a non-disclosure agreement regarding personal information to the extent necessary to achieve the purpose of use disclosed to the customer
■ Correction / correction of personal information
(1) We will promptly respond to requests from customers to disclose, correct, or discontinue use or provision of their personal information.

(2) We will set up an "inquiry window" to respond to requests, inquiries, and inquiries from customers regarding personal information.
■ Review of privacy policy
We will continuously review the content of this privacy policy and strive to improve it.

Operating company: TIN PAN ALLEY CO.
Store name: RAGTAG
Person in charge of personal information protection management

[Contact for inquiries regarding personal information]
TIN PAN ALLEY CO., Ltd.
e-mail:ragtag-global@tinpanalley.co.jp